FAQ - online estate agents



  • Do you carry out viewings?

     Yes, we carry out all viewings, (limited locations) please contact us to see if your area is covered.
  • Do you charge upfront?

    No, unlike most online estate agents we do not charge a upfront fee before we visit your home. We provide a free estate agent valuation. Depending on the package our fee is either payable once you instruct us to sell your home (£595) or on Completion i.e when sold (£0.75%)
  • How are you different to online estate agents?

    Online estate agents only arrange the viewings for you and do not carry out the viewings. We feel having a professional cool water agent can not only help you achieve a better price and service, but also find you the best buyer.

    We offer the choice, some potential buyers prefer to view with an agent, as they feel they can be more honest on the condition of the property. While some will prefer to view with the home owners.

  • How are you different to High Street estate agents?

    With a high street estate agent you are paying not only for advertising your property on the major portals like Rightmove, Zoopla etc but also for their running costs.

    As most buyers begin the property search online, we have reduced the number of High Street offices and have past the savings straight on to our customers.